At Recavto, we take data privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our AI meeting intelligence platform. We are committed to transparency and giving you control over your data. This policy applies to all Recavto services accessed via web, API, or integrated applications.
Recavto acts as a data processor for your meeting content and as a data controller for account and usage information. We comply with applicable privacy laws, including GDPR, CCPA, and other international frameworks where our customers operate.
When you register, we collect your name, email address, organization name, role, and billing information. We may also collect communication preferences and support inquiries.
To provide our AI analysis services, we process audio recordings, video transcripts, chat messages, and metadata from your meetings (date, duration, participant names with consent). This data is temporarily stored for processing and then retained according to your settings.
We automatically collect technical data: IP addresses, device information, browser type, feature usage patterns, session durations, and performance metrics. This helps us improve the platform.
By default, we do not use your meeting content to train our AI models. If you opt into anonymized model improvement, we will request explicit consent and de-identify all data before any training use.
We use collected information for the following purposes:
For individuals in the European Economic Area, we process your data based on:
We do not sell your personal data. We may share information in these limited circumstances:
We require all third parties to maintain data protection standards at least as stringent as ours.
We retain your meeting data according to your organization's settings. By default:
You may request earlier deletion via your dashboard. After account termination, we delete personal data within 30 days, except where retention is required for legal or security purposes.
We implement comprehensive security controls to protect your data:
Despite our efforts, no system is completely secure. We will notify you promptly of any confirmed data breach affecting your information.
Depending on your jurisdiction, you may have the following rights:
To exercise these rights, contact us at privacy@recavto.com. We will respond within 30 days and never discriminate against you for exercising your privacy rights.
Recavto operates globally. Your data may be processed in the United States or other countries with different privacy laws. For transfers from the EEA, UK, or Switzerland, we rely on Standard Contractual Clauses approved by the European Commission, supplemented with additional safeguards where required.
By using our Services, you acknowledge that your information may be transferred to our facilities and those third parties with whom we share it as described in this policy.
Our Services are not directed to individuals under 16 years old. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately. We will delete such information promptly.
We use essential cookies for platform functionality (authentication, security, preferences). Optional analytics cookies help us understand usage patterns. You can manage cookie preferences through our cookie consent tool or your browser settings. Disabling cookies may affect certain features.
For detailed information about our cookie use, please refer to our separate Cookie Policy.
We may update this Privacy Policy periodically. Material changes will be announced via email or dashboard notification at least 30 days before effectiveness. The "Last updated" date at the top indicates when changes were made. Your continued use after changes constitutes acceptance of the revised policy.
Privacy-related inquiries:
Email: privacy@recavto.com (or contact@recavto.com)
Phone: +1 502 665 8563
Mail: Recavto Inc., Attn: Privacy Officer, 100 Mallard Creek Rd, Louisville, KY 40207, USA
Our Data Protection Officer can be reached at dpo@recavto.com. For EU residents, you also have the right to lodge a complaint with your local supervisory authority.
